users "Agency Access"

users "Agency Access"

This article will provide the Agency admin the necessary directions to both provide and remove a users access to the agency. This will delete the users permissions to access the agency, it will not permanently delete the user or any records of activity.

  1. The admin should go to the Agency admin site @ https://elevos.app/ and log in if necessary.

  2. The agency admin will navigate to “Admin” as shown in the image below.


3. To remove a user who no longer needs agency access the Agency admin can simply click on the. “Action” button and select “x Delete”. This will immediately remove the users access from seeing any pcr’s and or agency information.



1. For new employees or to add a user, they first have the user go to ePCRIV.com and select "Register". 

    1. Click "Select" button and the user should input agency name exactly as previously provided from Elevos. 

    2. Add username, email and password.

    3. The user will then need to look for an email from Elevos to confirm the email address.

    4. Once the email address the Agency Admin will be able to add 


2.  To add a user the user to your agency, agency admin, will need to navigate to "Admin" within https://elevos.app/ and select the "+ New" button.
  1. First select the appropriate “Agency Id” from the drop down list. If you only have one agency simply select it in the drop down.
  2. Second select the appropriate “User Id” from the drop down list. If you have more than one user to add this can only be completed one at a time.
  3. Skip this step if you are adding a general user. Third select the “Profile form” if the user will be reviewing PCRs for QA and needs access to a specific QA profile. This will provide the user the ability to QA using only the single profile. and or agency information.
  4. Final step, once you have selected from the three options simply click “ ✓ Save” button in the bottom right.  



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