Adding a new user to EPCRIV (Admin only)

To add a new user to your agency, navigate to epcriv.com, and click on “Not a member yet? Register”.

Next, complete all the fields (IMPORTANT: Don't forget to select your agency in the top section.  This is required to know which agency to assign the new user.)

Once the user account is created, login to the account and click on the profile icon on the top right and select "My Account".

Once on the account page select "Personal info" on the left menu.

Under the "Personal Info" Tab you will be able to add the user's first and last name.

Once this is completed on agency.epcriv.com under "Agency Setup" click the actions button next to the agency and click edit, then the "Personnel" Tab, select the user that was added by clicking the "Action" button then edit. Click on the "Name" Tab, this will fill the user's first and last name. 

Once this is complete, you will need to tie the user to your agency. To do this, you will need to go to agency.epcriv.com and select “Admin”. Then, click "New".

Once the page has loaded, you will select your agency on the first drop down menu.  In the second drop down menu, you will select the new user.  Finally, you will select the permissions for new user; we suggest checking all permissions available in your agency.

Once you've completed this process, this is what you will see. 

Click “Save”.  You have now successfully created a new user for your agency and tied the user to your agency.

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